4 companies with relentless customer focus

We just returned from the Leading Edge Forum (LEF) Spring Study Tour in Seattle and San Francisco, where we met with leading companies who are rapidly evolving their businesses to meet the latest customer demands. Directed by a clear purpose, these organisations are seemingly able to evolve their business models, change their operating models, and […]

Leadership: What can we learn from Silicon Valley?

What can we learn about leadership from the big IT organisations in Silicon Valley? The cynical side of me thinks that whether it’s Google, Amazon, Microsoft, Netflix, etc., whenever we hear a “we do leadership better” it’s more of a marketing ploy than a real piece of referenceable material.  In other words, if we think […]