Is your chatbot from Mars or is your chatbot from Venus?

woman-and-man-holding-hands

In his seminal work on communication across genders, John Gray enlightens men that when their wife or partner raises a problem that she had at work or with a friend, it may be best to just shut up and listen. This is not easy because the genetic impulse for men is to jump in and […]

Applying Nobel Prize winning economic theory to program and project management

nobel prize

Congratulations to Richard Thaler on winning the Nobel Prize in Economics (also known as the Sveriges Riksbank Prize in Economic Sciences) earlier this month. Thaler was recognized for his ground-breaking work in behavioral economics, which led to the bestselling book Nudge, about how organizations and governments can use these new techniques to bring about better […]

Social engineering: Hacking the human mind

Social engineering is a method to manipulate people into doing something, such as divulging confidential information. It could be seen as the hacking of the human mind. Compared to, for example, software, the human mind has far more vulnerabilities that are significantly simpler to find and exploit since they do not require any special expertise like code or computer language. […]