DXC at SXSW: Discovering what citizens want from digital government services globally

City-of-Austin-survey-marker

Recently I had the pleasure of attending the South by Southwest (SXSW) conference in Austin, Texas. I went there to work with SAP Hybris to conduct research on how public sector organisations can better invest in digital solutions. SXSW is not your ordinary conference. The event, which takes over downtown Austin each year, is a […]

Journey to digital government: Transformation roadmap

Looking at the three areas of change outlined in my previous post — modern collaborative workplaces, hybrid cloud infrastructure and integrated service management — we see a pattern of adoption: Step 1 – Refactor and move the core onto cloud platforms to substantially reduce costs. Use released capital for utilities such as shared services to […]

Journey to digital government: Three areas for change 

Our extensive experience with government clients reveals three key areas where government organizations can make substantive progress on their digital transformation journey: Modern workplace: communication and collaboration Government employees, like citizens, have come to expect a highly personalized, self-directed experience from their employer. In response, government organizations are rapidly adopting cloud-native software-as-a-service offerings such as […]

Artificial intelligence in government: How to be more efficient, effective and responsive

globe

As artificial intelligence (AI) increasingly comes into the mainstream, what better place to apply it than in the public sector, where vast troves of data can be leveraged to make government work smarter for its citizens. From infrastructure projects like repairing highways, to public services like reviewing patent applications, to policy decisions about staff allocation, […]

Digital transformation means doing the hard yards

Women Computer

It’s so easy to understand the benefits of being digital that we can be fooled into thinking that getting to digital must be easy, too. Unfortunately, digital business transformation requires hard work, especially for government organizations. Government organizations haven’t survived by welcoming change. In fact, their mandate in legislation and regulation is to maintain themselves, […]

Future-proofing government IT

Dandelion

For many IT professionals, the most interesting and challenging non-functional requirement is to future-proof the solution. The industry mantra was to “built-to-last.” In reality, that’s a flawed philosophy. When you want to future-proof a solution, you make it “built-to-change.” In the new wave of digital transformation of enterprises, the philosophy “built-to-change” has enjoyed wide acceptance in […]

Is technology making the government more efficient?

Economic theory tells us that technology makes us more efficient and everyone becomes better off. It’s a win-win! Which begs the obvious question: How are we going to measure it, and does this theory pan out? To answer these questions for the public sector space, I’ll start by looking at legislative measures. As the pace of the […]

Hopes rise for U.S. executive order confronting cybersecurity

cybersecurity DXC Blogs

Speaking recently at the Georgetown cyber conference, former NSA cybersecurity expert and White House cyber coordinator Rob Joyce said the belated cybersecurity executive order is close to fruition. “I think the important focus on this is we want to make sure the cybersecurity [executive order] emerges … in sequence with other things that the administration is rolling out, […]

La industria Cloud se prepara para la llegada de los drones al sector público

Te guste o no, los drones públicos están a punto de llegar. De hecho, la organización Cloud Security Alliance (CSA), dedicada a asegurar los entornos informáticos en la nube ha comenzado a trabajar con la iniciativa global sin ánimo de lucro, Securing Smart Cities, para establecer las normas que guiarán los futuros aviones no tripulados […]

Secteur public : les drones débarquent, les leaders du cloud se préparent

Que cela vous plaise ou non, les drones s’apprêtent à faire leur entrée dans le secteur public. La « Cloud Security Alliance » (CSA) s’est alliée à une initiative mondiale à but non lucratif, Securing Smart Cities, pour mettre en place les premiers éléments qui permettront le déploiement des drones dans le secteur public. Leur rapport, coécrit […]