When your tech job isn’t in tech

think-outside-the-box-concept

When you think of technology workers, you’re apt to think of companies such as Google, Apple, Microsoft, IBM, Samsung … you know, tech companies. But there are technology workers in every industry that deploys tech, and in many industries the percentage of workers with technology jobs has increased. “Tech jobs as a share of all […]

Les commerçants ont besoin de beaucoup plus que des transactions plus rapides

« De nombreux fournisseurs de notre secteur ne comprennent toujours pas. » Ce fut ma principale conclusion en sortant de la convention de la National Retail Federation. Bien sûr, le spectacle était grand et excitant. Mais en regardant les nombreux stands d’exposants, j’ai été frappé par le nombre important de produits et solutions ne concernant que deux […]

What is the relationship between ERP, CRM and e-commerce?

three-ring-venn-diagram

This blog was originally posted by UXC Eclipse. Since then, UXC Eclipse has become part of DXC Eclipse, a practice within DXC Technology. Retailers know that to be successful, they need an omni-channel strategy. Doing business across multiple channels is imperative, but even today, many e-commerce systems are often separate from the retailer’s enterprise resource planning (ERP) […]

What can we learn from the Amazon-Whole Foods deal?

Amazon made a splash recently with its new Amazon Go store concept. Then last week, Amazon had everybody talking with an announcement that it would acquire the Whole Foods supermarket chain. The ripple effects were immediately seen in the stock performance of other grocery retailers, and experts across many industries were speculating on the business move and its impact. […]

Retailers embracing mobile for customers, employees — and survival

Retailers have gotten a taste of how mobile technologies can help their business — and they want more, please. A new report by Boston Retail Partners (BRP) concludes that retailers “are focused on significantly expanding the use of mobile technology for customer identification, customer engagement, associate training and task management, point of sale (POS) and […]

GameStop, Scottrade suffer data breaches

A duo of recent data breaches — one hitting a stock trading brokerage and another a videogame retailer — shows that more gains are needed to protect customer data, even with all of the progress made over the last 10 years. According to a story by colleague Steve Ragan, Scottrade Bank (a subsidiary of Scottrade Financial Services Inc.) […]

How mobile payments can transform your business

Consumers still are slow to adopt mobile payments, despite efforts by companies such as Apple, Google and Samsung to generate traction for their mobile payment platforms. But don’t let the underwhelming ramp-up deceive you; mobile payments will eventually reach a tipping point, just as online purchasing did years ago. And the enterprises that will most effectively […]