Can gamification contribute to effortless robotic process automation?

game-pieces-and-dice

Robotics and automation have been covered in many articles, but robotics with some sort of game on top? That sounds new and refreshing – utopian, even. What could be better than blending work and games? I’m convinced – and hopefully you will be too by the end of this blog – that in addition to […]

Think complex processes can’t be automated with RPA? Think again

Over the last eight years I’ve read through methodologies, use cases and capabilities and above all – watched robotic process automation (RPA) grow as a solution. I’ve never written anything about RPA so I thought it pertinent for my first-ever blog to write about something close to my heart: complex processes in the context of […]

Avoid RPA failure through comprehensive management of change

jumping-rock-to-rock

Some of you might say that management of change (MOC) is one of the least important aspects of Robotic Process Automation (RPA) delivery. That it is a relevant factor, but for sure not the main point to worry about.  Sorry to disappoint you, but you’re trusting mockup when you should try MOC-UP. Let me explain. […]

How a “scattered” RPA delivery model can help your robotics ecosystem mature

water-fountain

It is standard operating procedure these days to try to get as much value as fast as possible by making one good decision and securing a big win. Three to five years ago companies hoped they would win the RPA lottery. They asked consultants: How should we tackle robotics? The answer: Caching and end-to-end, corporate-level […]

Why standard IT development methodologies don’t apply on the RPA battlefield

crumpled-papers

Even in 2018, service providers are still wondering about — and discovering — ways to be successful in implementing robotics. In any other instance of IT development, everybody follows standards built over the years: Agile, Scrum, Waterfall, DevOps, Lean and ITIL. But is it possible to easily transfer that type of knowledge into the robotics […]

RPA: Perfect excuse, tech phenomenon or a real game-changer?

game-pieces

Throughout the last few years, Robotics Process Automation (RPA) was touted as a universal cure for many shared services and BPO branch vulnerabilities. It was billed as a cheap platform that was easy to deploy, scale and deliver, and required no special knowledge to get things done. Vendors propagated their marketing message well enough that […]

Five ways to co-exist with robots in the workplace

Robots are no longer just a workplace presence on manufacturing or shipping floors. Through Robotic Process Automation (RPA), they’ve started to enter many different job environments across functions. So, what can we expect from this new and still evolving environment? What could it ultimately look like and what does it mean for the human workforce’s […]

RPA myth busting: Common robotics misconceptions (part 2)

hype-in-lights

Continuing on my first post, let’s demystify some commonly-used RPA sales pitches. What uncomfortable facts are being swept under the rug? Where should buyers exercise caution before investing their time and resources in a robotics initiative? Here are three more RPA claims that are overplayed:  “RPA solutions can be delivered in 4-6 weeks.” A 4-6 […]

Will 2018 be the tipping point for automation?

roller-coaster

Technology adoption typically proceeds incrementally. As users accumulate, emerging products and services gain visibility and scale, creating more interest and demand. Eventually, if the vendor (or vendors) are lucky, usage will reach a “tipping point,” defined by Merriam Webster as “the critical point in a situation, process, or system beyond which a significant and often unstoppable effect […]

RPA myth busting: Common robotics misconceptions (part 1)

Robotics Process Automation (RPA) has become one of the hottest buzzwords in business services. Conferences, sales pitches, webinars, publications, articles – all beautifully and meticulously developed to make us want to invest instantly. Is it worth exploring the mysterious and enticing world of RPA? Absolutely and without a doubt, yes! No business wants to sit […]