いきなり突拍子のない話のように思われるかもしれませんが、ITサービスマネジメント(ITSM)ソリューション「ServiceNow」の応用範囲は実に広く、IT管理・サービスデスクだけでなく様々な業務プロセスの標準化・自動化に寄与します。新型コロナウイルス感染症が世界的な拡大を見せた2020年3月、ServiceNow社はEmergency Response Management(危機管理支援アプリ)、Safe Workplace(在宅勤務支援アプリ)をリリースし、多くの企業がこれを利用して世界的な感染症拡大という危機に対処するための「デジタル化されたワークフロー」を短期間で構築しました。

Moving toward a consistent framework for digital security transformation

password security CSC Blogs

By Curtis Price, IDC Organizations pursuing digital transformation initiatives are typically doing so to achieve a variety of possible business outcomes ranging from improved customer experience to improved operational efficiency. As enterprises plan their digital journeys, they are increasingly moving to a more distributed IT environment where corporate applications reside on premises as well as […]

Making analysts better using AIRO in security operations


By Curtis Price, IDC The traditional security operations model is rapidly succumbing to the challenges and dynamics inherent in today’s cybersecurity market. Over the last few years, organizations have deployed a myriad of security technologies to combat specific threats, and as a result have inherited a collection of point product solutions with very little interoperability. […]

How to hide attachments in a ServiceNow Form

This blog was originally published by Fruition Partners. Since then, Fruition Partners has become the ServiceNow practice within DXC Technology. In some cases it might be necessary to hide certain attachments in ServiceNow, e.g. when it is confidential information or personal data. In this Tips & Tricks we show you how to easily hide attachments […]