IDSM: The management solution for today’s multisource IT

Data analytics return on investment CSC Blogs

In the modern workplace, IT no longer stands alone—or, at least, it shouldn’t. IT is now the hub through which all other business services get delivered. by Daniel Angelucci, CTO, Asia/Middle East/Africa, CSC, and JP Morgenthal, Global Solutions Executive, CSC That means the business needs to control the flow of data and services, both into […]

Digital insurance: From policy-centric to customer-centric

CSC Blogs Journey to Digital Health

Traditionally, insurers have competed on their ability to develop complex new products and sell them through a large network of agents and advisors. An inside-out focus on product innovation, transaction processing and operational efficiency has dominated the agenda. However, a critical shift in the marketplace has redefined an insurer’s path to success. Influenced by the […]

How to build a next-gen infrastructure for customer-focused finance

Banking Journey to Digital Enterprise CSC Blogs

Innovation is the life force of banking. Yet far too many banks find innovation unaffordable. To change, banks need to adopt a next-generation infrastructure that enables them to take the legacy IT architectures they’ve been building for decades and wring out savings of as much as 50 percent of their run costs. They can then […]

IDSM: Inside the IT hub

Machine Learning and Big Data CSC Blogs

Today’s multi-supplier solutions are complicated — too complicated for traditional IT service management approaches. A new method, known as Integrated Digital Service Management (IDSM), makes it easier. With IDSM’s help, IT departments can manage complex solutions, lower their costs and risks and deliver great value. The IDSM approach not only helps IT better manage its […]

Why banks now need customer-focused finance

Imagine a last-place football team that needs new talent, yet spends so much on uniforms, balls and other equipment, it can’t afford the salaries top players demand. That’s essentially the situation facing many banks today. These banks need innovation to keep pace. Yet they spend up to 80 percent of their IT budgets on day-to-day, “keep […]