How automation can benefit telecoms

telecom-tower-row

The telecom industry has been in the middle of a transformation. In the decade ahead the telecoms will completely embed automation into the DNA of their operations. Automation in the telecom industry started decades ago and has evolved with every innovation along the way: from rotary pulse phones to tone-based; from manual switchboards to high-speed […]

Les États-Unis contrent agressivement les appels frauduleux

Au cours de l’année écoulée, et sans raison, mon téléphone a été matraqué par des appels automatisés. J’ai été inondé d’appels de fraudeurs se faisant passer pour mon assurance maladie, mon assurance automobile, une proposition de refinancement hypothécaire, etc… Ces pratiques frauduleuses sont très communes aux États-Unis. C’est un tel fléau que la FCC (Commission […]

The role of telcos in the future of edge computing

telecom-towers

When we talk about the rise of IoT, the vast number of connected devices is usually among the first things mentioned. But it’s not really about the number of devices, it’s the massive data volumes those billions of devices will generate. Think about it. A smart factory has tens of thousands of parts. Coordinating the […]

La FCC intenta frenar las llamadas fraudulentas con STIR y SHAKEN

Si tu experiencia reciente es similar a la mía, tu teléfono ha sido vulnerado por “robocalls”. Por alguna razón, a lo largo del año pasado, me han llamado desde diversas partes de EE.UU. ofreciéndome seguros de salud, de automóviles, inversiones sospechosas, refinanciación de hipoteca… lo que sea. En un teléfono móvil es fácil bloquear a […]

How ‘cloudification’ of telecom networks can help CSPs grow

communications-tower

Large carrier service providers (CSPs) have thrived for many years selling connectivity, voice and data, but that model has become too limited to keep them growing and profitable. Over the next decade, the CSPs that successfully transform will become digital service providers (DSPs), offering consumers and businesses a broad mix of services that generate new […]

The FCC seeks to aggressively stem fraudulent robocalls with STIR and SHAKEN

SHAKEN-and-STIR-martini

If your recent experience is anything like mine, your phone has been pummeled by robocalls. For whatever reason, throughout the past year, I’ve been inundated with calls from across the U.S. regarding health insurance, car insurance, investment scams, mortgage refinance … you name it. On a mobile phone it’s easy to block these callers, but […]

Rapidly changing telecom dynamics

cityscape-with-highways

Telcos are in the midst of the most exciting phase of an era wherein the customer reigns supreme and technology, in turn, is being utilized to deliver the finest customer experience possible. OTT media players are capturing the market at an exponential rate. In response, telcos need to reinvent themselves to stay relevant in the […]

Time to scale network virtualization

The telecommunications industry is a mature sector that is being revitalized and challenged by its customers and new competition. Subscribers seeking digital life styles and enterprise customers seeking to be agile digital businesses all depend on the communication networks more than ever before. Carriers have a tremendous opportunity to service these highly desirable customer segments; […]

Solving the Conundrum of Social (Media) as Your Center

The mere fact of social media is that it’s a network of networks connecting people from all walks of man from every corner of the globe.  Social, by definition, is not central nor is it singular.  It lives and breathes as an amorphous, changing set of content, contributors, and connections.  And, yet, for smart businesses, […]