How digital apps can make airline operations smarter, better for customers

Digital applications airline industry CSC BlogsDigital applications airline industry CSC Blogs

A weather event or dreaded technology blip has delayed or canceled flights in your airport. Your staff scrambles at the gates, trying to respond to passengers and help them find alternative ways to their destination. Tensions are high, and customers are not happy. To defray nerves and improve the response, you whip out your airline’s […]

Travel industry is missing the boat on mobile apps for employees

Travel industry enterprise mobility CSC Blogs

If any industry is “mobile,” it’s the travel industry. But according to Glenn Gruber, a contributor to travel industry news website Tnooz, many tourism and hospitality enterprises are barely scratching the surface of what mobile can do to help their businesses. The problem, Gruber explains, is that these companies have focused primarily on one side of […]